Billing

VAT

Capdesk is a DK-registered company serving clients in UK, DK, and other countries within and outside the EU. As of January 1^st, 2019, Capdesk is VAT-registered in the UK.

Our VAT ID is: GB 311954025.

According to relevant laws, this is how we charge VAT to our customers:

• UK customers: 0% for charges dated 2018 or earlier. 20% for charges dated 2019 or later.
• DK customers: 25%.
• Other EU customers: Either 0% (if you provide us with a VAT number) or 25% (if you do not provide us with a VAT number). Note that following article 44,1 in the EU VAT Directive, the service is subject to VAT according to the reverse charge mechanism.
• Non-EU customers: 0%.

Payment Method

You can pay your Capdesk subscription via credit card or by paying invoices. If you choose to store your credit card with your account, your recurring bills will be paid automatically with no hassle. Your credit card information is stored and processed securely and confidentially with our world-class third-party billing system, Stripe.

If for some reason you prefer to pay your invoices and/or subscription(s) manually, instead of by storing a credit card with us, use the following bank account for payment:

• IBAN: GB21 DABA 3012 8135 0121 33
• BIC/SWIFT: DABAGB2L
• Sort code: 301281
• Account Number: 35012133
• Bank: Danske Bank

Note that from January 1^st, 2019, we insist that you pay via credit card.

If, for some reason, bank transfer is the only option you have for payment, it is still possible :). In this case, we recommend that you notify Capdesk Billing via email about the invoice you have just paid by bank transfer (unless you do so, it may take up to one month for your invoice status to be corrected in our systems).