Agreements

Billing

VAT

Capdesk/Carta products are sold via Vauban Technologies Limited, a UK-registered company serving clients in UK and other countries within and outside the EU. Vauban Technologies Limited is VAT-registered in the UK.

Our VAT ID is: GB 291157008.

According to relevant laws, this is how we charge VAT to our customers:

  • UK customers: 20%.
  • EU customers: 0%. Note that following article 44,1 in the EU VAT Directive, the service is subject to VAT according to the reverse charge mechanism.
    %.
  • Non-EU customers: 0%.

 

Payment Method

You can pay your Capdesk/Carta subscription via credit card, BACS or SEPA Direct Debit or by paying invoices. If you choose to store your credit card with your account or to setup a Direct Debit solution, your recurring bills will be paid automatically with no hassle. Your credit card information or Direct Debit mandate are stored and processed securely and confidentially with our world-class third-party billing system, Stripe.

If for some reason you prefer to pay your invoices and/or subscription(s) manually, instead of by storing a credit card with us, use the following bank account for payment:

  • IBAN: GB81 LOYD 3090 9045 7612 60
  • BIC/SWIFT: LOYDGB2L
  • Sort code: 30-90-90
  • Account Number: 45761260
  • Bank: Lloyds Bank

If, for some reason, bank transfer is the only option you have for payment, it is still possible :). In this case, we recommend that you notify Capdesk Billing via email about the invoice you have just paid by bank transfer (unless you do so, it may take up to one month for your invoice status to be corrected in our systems).

Questions

If you have any questions, you can always write Capdesk Support.