It’s these nuanced needs and expectations that keep the Capdesk team up at night. We’re committed to building a platform that meets the requirements of a UK scale-up just as well as it serves a French seed-stage startup, so every client in a new location (recent additions to the list include Australia and Estonia) presents an exciting challenge.
While breakthrough fintech startup Billie is technically closer to home than our Aussie customers, its Berlin location brings more challenges than you might expect. Notaries feature prominently in the German system, making cap table and shareholder changes paper-based and often burdensome. Against the backdrop of 2020, where in-person contact has become a rarity, relying on the traditional setup could have brought Billie’s employee share plans to a halt. But as an agile and resourceful team, they quickly found a workaround which was supported by Capdesk. Billie’s Senior Legal Counsel Stephan Meyer gave us the full story.
As a tech company aiming to go paperless, Billie originally chose Capdesk to digitally display the cap table. But because Billie is committed to rewarding every employee for the company’s success, Stephan soon realised it would be wise to organise phantom shares over Capdesk as well.
“That ended up being our biggest use-case for the platform and has made a real difference. In Germany, whenever you want to issue or transfer real shares the purchase agreement needs to be notarised. The notary then submits the files to the commercial register. A change in the shareholder structure only becomes valid when it’s displayed in the register, so you can’t do it without a notary.
“However phantom shares, unlike options, are a financial obligation rather than official equity in the business, so do not require notarisation. Phantom shareholders are treated as option holders though, in the event of an exit or IPO.”
When Stephan joined Billie at the start of this year the company was already using Capdesk, but he spearheaded moving phantom shares onto the platform.
“I was impressed and surprised by how helpful the customer success team was. Our point of contact Sindy was really invested in helping us – she discussed every single detail and walked me through the process. It was a really good experience.
“Now we issue and keep track of all our phantom shares on Capdesk, whereas before we were printing allotment letters and offers and then physically storing them somewhere. At the time, those documents were the only way we knew how many shares were given and the vesting schedule of them. On Capdesk, it’s faster to search and much easier to find what I’m looking for.”
Billie believes that everyone should participate in the company’s success, so every single employee is allocated phantom shares. Stephan explained that this comes from the founding team. Employee shares have been in place from the company’s first hire, right up to its current team of over 100 employees.
“Despite being integral to our company values, phantom shares are something that employees typically find complex, especially those without legal or financial backgrounds.
“The Capdesk tool has made equity simple for every stakeholder to understand. They can see their shares, the scheme they’re on, the vesting schedule and the terms and conditions of the phantom share agreement. Essentially, they can check at any time how many shares they have and what their shares are worth.”
“From our perspective, Capdesk has all the features we need right now. It requires no more than clicking a few buttons and filling out a few boxes to add a new employee to our phantom share scheme on Capdesk. It takes us a maximum of ten minutes, compared to our previous method of generating whole documents from scratch and then chasing people to get the documents signed and stored. It’s saved our HR team a tremendous amount of time – at least an hour per new employee.
“Moving to Capdesk definitely scored Billie a number of efficiencies. By logging all equity and shares in Capdesk we’re able to display changes in any of these areas online, and don’t have to do anything on paper. Now, if anybody leaves the company, goes on maternity leave or takes extended leave, we can easily log the update in Capdesk and be done with it. It’s as simple as that.”
Scarlett spoke with Stephan Meyer, Senior Legal Counsel at Billie, in November of 2020